Some help for a new user?

General
1

I just installed Rclone View Plus on Linux Mint (Cinnamon) and have a couple of issues which I could do with some advice on:

I’ve been able to set up a connection to my OpenDrive cloud account, that all seems to work fine and it all displays in the right hand window. But Rclone View won’t display my local disk(s) - there’s an icon on the left window showing “Local Disk (/)” but the related folder/file window is blank and the status bar says 0 folders, 0 files. Whatever I try I can’t get any of my local disk (neither Linux ‘Home’, nor mounted disks) to display. I assume I should be able to see all my disks on the left hand side? If so, any clues why it’s all blank, and how to get them to appear?

The other issue might be more of a challenge - everything is running painfully slowly - if I try to, for example, create a new scheduling job, it takes literally 25-30 seconds to move from one field to the next. It’s like the whole application is on sleeping pills. It makes it almost unusable (took me several minutes to fill in 4 fields when creating a job). Any advice on why it is so horrendously sluggish? (I’m running an i7 with 32gb of RAM, and everything else works just fine including a decent web connection.)

Thanks in advance for any help or advice.

2

Hi Pegasusphil,

Thank you for reaching out and for the detailed description of the issues you’re experiencing.

These are quite unusual cases — we haven’t been able to reproduce either of them on our end, so we’ll need to do a bit more research to figure out what’s going on.

To help us investigate, could you provide the following information?

  1. Linux Mint version (e.g., 22.x) and desktop environment version
  2. How you installed RcloneView — via AppImage, .deb, or .rpm package?
  3. Rclone version — you can check by running rclone version in a terminal
  4. For the local disk issue, could you check the application log (accessible through Settings) and share any error messages related to the local disk?
  5. For the performance issue, does the slowness occur only when interacting with the UI (e.g., switching fields), or also when browsing files in the remote?

This information will help us narrow down the root cause. We’ll look into it and get back to you as soon as we can.

Thanks for your patience!

Best regards,
RcloneView Team

3

Hi - thanks for the reply.

Some updates -
I managed to sort out the issue with local files not showing (edited and reloaded the ‘remote’ plus created a new one - seemed to bring it back again). I’m now seeingh things as they should be - might be ‘new user error’ that caused that.

I’ve just installed your update 1.3.553+1 and that’s fixed the system tray issue.

So now all that remains as an issue is the really slow reaction speed when working through editing fields for creating jobs etc - speeds are fine when moving amongst the main screen folder/files tabs and entries, but in dialogue boxes (‘create job’ or editing/creating remotes etc etc) it crawls - I just timed 25 seconds to move between each field setting up the schedule times for a new job.

I originally installed v1.3.551+1 from a .deb package (now updated as above).
I’m using:
Mint 22.2
Cinnamon 6.4.8
Kernel 6.8.0-100-generic
Nvidia driver 535.288.01 on X11

All other apps run normally, this issue is unique to Rclone View.

Hope that helps,
Phil

4

Hi Phil, thanks for the detailed update — and glad 1.3.553+1 fixed the tray issue.

We’ve confirmed the cause of the slow UI in dialog screens (Create Job / schedule setup / remote editing). The schedule “next run” preview can become extremely expensive to compute in some cases, and it currently runs on the UI thread, so the dialog feels like it’s crawling.

Workaround (for now): when creating a job schedule, always fill in the Minutes and Hours fields explicitly instead of leaving them empty.

  • Minutes: enter 0 (or 0,30 for every 30 minutes)
  • Hours: enter specific hours like 0 or 8,12,18

Leaving these fields empty is interpreted as “every possible value,” which makes the preview calculation slow down dramatically.

We’re fixing this in the next update. Thanks again for the report and system details — they were very helpful.

Best,
RcloneView Team

5

Thanks - I don’t think the workaround actually helps - I tried it but when creating a new job schedule all fields start off blank, and as soon as I click into the first field the delays begin (have to wait 25 secs before I can enter digits), then it repeats as you move from one field to the next. So creating a job schedule still takes ages (presumably because there’s always at least one blank field until they’re all filled?).
Also, if I create and save a job with all time fields containing an entry, and then re-open it to edit it (so all fields are already filled) the delays still happen just the same. There seems to be no way to avoid it.
I guess I can live with the annoyance for now, though it’s a pain because I’m wanting to set up a number of jobs to create my initial backup ‘set’, but I look forward to the update fixing it.
Phil

6

PS - I just tried “right click” - Create new folder” in the right-hand pane (my OpenDrive) and it took about 20 secs to present the dialog box (screen froze until it appeared) so the delay isn’t just with the job/time fields. Not sure if that helps!
Phil