Dear RcloneView Support Team:
Hi, I have a question about Filen login failure in Remote Manager.
My Windows Computer
RcloneView for Windows OS. ver 1.3.558
Rclone v1.73.0 or Rclone v1.73.1 or Rclone v1.73.2
I can link my Filen account to RcloneView in the following way. It works well.
Terminal —> rclone config —> Filen (Email Password API Key)
However, logging into Filen directly through the RcloneView GUI does not work.
Remote —> Remote Manager —> New Remote —> Filen
I tried to do the following:
I first logged into Filen in the RcloneView terminal, and it worked well. Then I pasted the same API key into the Filen in Remote Manager, and it immediately stopped working. There were no problems re-pasting the email address and password. There were no problems re-pasting the Email address and Password.
Application log
[debug] | 0:36:50 774ms | updateRemote body = {“name”:“Filen”,“parameters”:{“email”:“xx@xx.com”,“password”:“xx”,“api_key”:“xx”}}
[debug] | 0:36:50 815ms | Remote edited successfully
[debug] | 0:37:30 487ms | buildOptionsPage : onChanged : api_key : value =
[debug] | 0:37:30 487ms | api_key required true
[debug] | 0:37:32 654ms | buildOptionsPage : onChanged : api_key : value = xx
[debug] | 0:37:34 149ms | updateRemote body = {“name”:“Filen”,“parameters”:{“email”:“xx@xx.com”,“password”:“xx”,“api_key”:“xx”}}
[debug] | 0:37:34 185ms | Remote edited successfully
[error] | 0:37:35 254ms | Failed to fetch fsinfo for Filen. Status Code: 500, Response: {
“error”: “getMasterKeys: failed to get master keys: POST cached: https://gateway.filen-3.net/v3/user/masterKeys: Cannot send request (Post \“https://gateway.filen-3.net/v3/user/masterKeys\”: net/http: invalid header field value for \“Authorization\”)”,
“input”: {
“fs”: “Filen:”
},
“path”: “operations/fsinfo”,
“status”: 500
}
[error] | 0:37:35 545ms | Failed to fetch fsinfo for Filen. Status Code: 500, Response: {
“error”: “getMasterKeys: failed to get master keys: POST cached: https://gateway.filen-6.net/v3/user/masterKeys: Cannot send request (Post \“https://gateway.filen-6.net/v3/user/masterKeys\”: net/http: invalid header field value for \“Authorization\”)”,
“input”: {
“fs”: “Filen:”
},
“path”: “operations/fsinfo”,
“status”: 500
}
[error] | 0:37:37 724ms | fetchChildFileItems - An error occurred: Exception: Failed to load file items: 500,
[error] | 0:37:37 900ms | fetchChildFileItems - An error occurred: Exception: Failed to load file items: 500,
[error] | 0:37:39 797ms | fetchChildFileItems - An error occurred: Exception: Failed to load file items: 500,
[error] | 0:37:40 49ms | fetchChildFileItems - An error occurred: Exception: Failed to load file items: 500,
[error] | 0:37:42 977ms | fetchChildFileItems - An error occurred: Exception: Failed to load file items: 500,
[error] | 0:37:43 133ms | fetchChildFileItems - An error occurred: Exception: Failed to load file items: 500,
Thank you for your attention to this matter. I’m looking forward to your reply.
Best regards,